MPSC working to make access to utility customer information shared with VAPS easier for
competitors to obtain.
On September 26, 2019 the Michigan Public Service Commission (MPSC) approved the following order for the development of a MPSC website for information sharing in regards to the utility customer information currently being shared with their Value Added Products and Services (VAPS) as required by MCL 460.10ee(10)(a).
MIACCA has met with the MPSC and has been advocating for appropriate procedures for contractors to have access to the same utility customer information currently being shared with VAPS, for their appliance service programs (ASP).
Mike Byrne, COO, of the MPSC gave a presentation (view presentation here) at the MIACCA September 19th meeting and many questions from our members expressing the need for such an avenue to be put into place as soon as possible. As a result, MIACCA is proud to let you know that we played an important part in getting this website put into place and will continue to represent the contractor's interest.
MIACCA will be sending the link to our members as soon as it is made available. In the meantime, the MPSC also temporarily approved the:
This form is to be used until the website is up and running.